Public Liability Claim Process

Claim Process


As with all claims for compensation, there are strict time limitations involved in filing a public liability claim. For this reason, we recommend that you seek the advice of an experienced compensation lawyer as soon as possible, to ensure your claim meets the deadlines.

1. Seek medical help.

If you have been injured outside your home or workplace, you may be entitled to claim compensation in order to cover any expenses accrued as a result of your injury. It is very important to contact your health provider as soon as possible after the accident. Even if the injury is not serious, there may be unanticipated consequences that arise later. You will also need a report from your health care provider detailing the extent and nature of your injuries, to use as evidence to support your claim.

2. Report the incident.

The other very important step is to report your accident to the relevant authority. Say you are injured from a fall in a supermarket, you would need to notify the owner or manager in charge of the supermarket. They should make a note of your accident in an accident log.

3. Collect evidence.

If possible, you should take down the names and details of any witnesses to your accident, and take photographs of the area where the accident happened. These details will be very important later as evidence to support your claim. Further, you should make sure to keep all receipts and prescriptions that provide evidence as to medical and other expenses accrued as a result of your injury.

4. Making a claim

The next step is to make your claim. Most businesses will have public liability insurance that covers these types of accidents. We understand that injuries can be devastating, and are here to help you through the claims process.

Call us today on 02 9708 2222 to discuss your claim and gain valuable advice on what to do next.

Client Testimonials
Mr E.H - 9/08/2012
I am forever indebted to Thurlows Compensation Lawyers. Following a traumatic workplace injury I consulted some compensation lawyers and assumed what was being done was correct...
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Mrs S. N - 2/05/2012
Thurlow’s have been fantastic to me. My case was being handled by another compensation practice. I had no idea what was going on, how long it would take or what I might recover.....
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Mrs V. S - 27/02/2012
I was referred to Thurlows Compensation Lawyers by a friend. They were incredibly helpful and at the first consultation set out for me the procedure that would be followed, how long it would take and the likely result....
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Our client was in his sixties had cosmetic dental surgery which produced an unnatural look and did not blend with other teeth...
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